Our Services

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Returns Management

Simplify returns and protect brands, collect & analyze key
returns data, and support corporate stewardship.

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“RE” - Refurb and Reman

Highly scalable and metrics driven solutions. We operate as
a ‘manufacturer’ – focus on velocity, quality and continuous
improvement.

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Technical Services

Valuable returns and failure analysis information for highly
complex or high MSRP home products.

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QaaS – Quality as a Service

Touching thousands of products and aligning returns and failure
data with Voice of the Customer. Drive enterprise-wide improvements.

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Resale & Fulfillment

Create and manage global recommerce channels for
brands and retailers. Fulfill single unit through truckload
shipments

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Recycling

Ensure proper disposition of end-of-life, BER, recall or other
products. Identify, sort, and process products to create
homogenized commodities.

A row of vacuums ARC

Why ARC?

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Trusted.

Global Retailers, Distributors, and Brands trust ARC to handle
their consumer returns. ARC renewed products have the
same out of box experience for the recommerce consumer.

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Tested.

We process millions of products, reworking, and double -checking the quality of every single unit.

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Proven.

Since 2002, ARC has grown to be the premier remanufacturing
partner in North America by focusing on brand protection,
value recovery, and doing what we promise.

FAQ

Common Curiosities About ARC

What is Remanufacturing?

Remanufacturing is a comprehensive and rigorous industrial process by which a previously sold, worn, or non-functional product or component is returned to a “like-new” or “better-than-new” condition and warranted in performance level and quality.

Remanufacturing is not the same as “recycling” or “repairing”.

What are the Impacts of Remanufacturing?

The US is the world’s largest producer, consumer and exporter of remanufactured products. In its 2012 report, the U.S. International Trade Commission estimated that that the value of US remanufactured production had reached $43 billion by 2011, supporting approximately 180,000 full-time jobs (Remanufactured Goods: An Overview of the U.S. and Global Industries, Markets, and Trade. U.S. International Trade Commission, October 2012).

What Happens to Items That Can't be Remanufactured?

ARC provides a vertically integrated returns management solution to our clients. Products that do not meet the agreed standards for resale or are beyond economic remanufacturing are demanufactured into their major components and either shredded or aggregated to send to approved down-stream processors. Failed products become the raw materials for future products. #CircularEconomy

Is ARC Accredited? YES!

ARC adheres to the ANSI RIC001.2-2021 Specifications for the Process of Remanufacturing. This standard will be the base used to create an ISO standard and was created by the Remanufacturing Industries Council (RIC).