Returns Management and
ARC helps OEMs, Distributors, and Retailers reduce costs, protect brands, and gain access to key data from returned products.
Our solutions are guided by a simple principle: help companies redefine remanufacturing to improve their operations.
ARC is a returns industry leader supporting Small Kitchen Appliance, Home Comfort, Floorcare, Powered
Hand Tools, and Outdoor Power Equipment.
We are uniquely positioned as the only vertically integrated solutions company in North America to offer remanufacturing, technical services, recycling and resale services.
ARC is a diverse group of individuals
that are passionate about reverse
logistics and returns management. We
are obsessively compelled to create
value. We adapt to changing market
dynamics quickly in order to serve our
ARC brings order to chaos. Returns are
messy. ARC creates programs that align
with our client goals – process velocity,
insightful data and analytics,
conversion of returns into sellable
goods and corporate stewardship.
Years in Business
ARC has been an industry leader in the returns
management, repair, remanufacturing and resale
of consumer products.
From our humble beginnings as a provider to TTI
Floor Care, ARC has expanded from vacuums into
small kitchen appliances, home comfort products,
compact refrigeration, outdoor power
equipment, portable power generation, and
handheld power tools. Today we process in
excess of one million units per year.
Quality as a Service
ARC bundles data and analytics into our solutions to better understand the total cost to serve returns. ARC processes thousands of SKUs, collecting unique returns data at a unit level. Leveraging
this data allows our clients to make better up and downstream decisions. We call this Quality as a Service and it is another way that ARC is redefining